We recommend reviewing the information provided on the applicable product page before placing your order. This can help you make a more informed purchasing decision about the Novaliera clothing item you're considering.

Your order enters Novaliera's handling process, which is estimated to take 3 - 7 business days. After shipment, estimated transit time is 6 - 17 business days.

Our business days are Monday–Friday.

Yes. Novaliera's order cut-off time is 4:00 PM (GMT-7), Monday–Friday.

Orders are handled according to our stated processing and shipping timeframes.

No. Our estimated total delivery timeframe of 9 - 24 business days is an estimate rather than a guaranteed delivery date.

If your order has not arrived within the estimated timeframe, contact info@novaliera.com and include your order number when available.

Contact info@novaliera.com as soon as possible if you notice an issue with the delivery information associated with your order.

Please provide your order details so we can review your inquiry.

If your Novaliera clothing item arrives damaged or incorrect, contact us at info@novaliera.com within the applicable 30-day return window.

We will review your request and provide the appropriate instructions. Return shipping is free for approved returns and exchanges.

Please do not send returns to Novaliera's Operating Address unless specifically instructed to do so as part of your approved return instructions.

First contact info@novaliera.com to request a return. If approved, we will provide the applicable return destination and instructions.

After an approved returned item is received, Novaliera will inspect it within 1–3 business days after receipt.

If the return is approved following inspection, the refund will be processed within 10 business days after inspection and approval.

No. Orders may be canceled before shipment.

Once an order has shipped, cancellation is no longer available. After delivery, you may request a return within the applicable 30-day return window.

Our response time is within 48 business hours.

You can contact us at info@novaliera.com with questions about your order, shipping, returns, exchanges, refunds, payments, or Novaliera clothing products.