Shipping policy
At Novaliera, we want you to have a clear picture of what happens after you place an order. This Shipping Policy explains where we ship, our standard shipping cost, order handling and transit estimates, tracking information, and the timeframe you can generally expect for delivery.
Where We Ship
Novaliera ships to delivery addresses within the United States.
Shipping Region: United States
Transaction Currency: USD
Products Covered
This Shipping Policy applies to clothing products purchased from Novaliera, including products such as dresses and shirts.
Free standard shipping is provided for orders shipped within the United States.
Order Cut-Off Time
Novaliera's order cut-off time is:
4:00 PM (GMT-7), Monday–Friday
Our business days are Monday–Friday.
Orders are handled according to the processing and delivery timeframes described below.
Handling Time
Our estimated handling time is:
3 - 7 business days
Handling time is the period used to prepare and process an order before shipment.
Business days are Monday–Friday.
Transit Time
After shipment, the estimated transit time is:
6 - 17 business days
Transit time is the estimated period between shipment and delivery.
Estimated Delivery Time
Novaliera's estimated total delivery timeframe is:
9 - 24 business days
This estimate is based on:
- Handling Time: 3 - 7 business days
- Transit Time: 6 - 17 business days
- Estimated Delivery Time: 9 - 24 business days
Delivery timeframes are estimates and should not be interpreted as guaranteed delivery dates.
Shipping Cost
Novaliera provides free standard shipping for orders shipped within the United States.
Shipping Region: United States
Shipping Cost: Free standard shipping
Transaction Currency: USD
Order Tracking
After your order has shipped, Novaliera will send you an email containing a tracking link.
You can use the tracking link to view the available progress of your shipment.
Delivery Address Information
Please review the delivery information entered when placing your order and make sure your name and delivery address are accurate.
If you notice an issue with the delivery information associated with your order, contact us at info@novaliera.com as soon as possible so we can review your inquiry.
Delayed Orders
Our 9 - 24 business day estimated delivery timeframe is not a guaranteed delivery date.
If your order has not arrived within the estimated timeframe, contact info@novaliera.com and include your order number when available so we can assist you.
Damaged or Incorrect Deliveries
If a Novaliera clothing item arrives damaged or incorrect, contact us at info@novaliera.com.
Returns, exchanges, and refunds for eligible products are handled according to the Novaliera Return & Refund Policy.
Please do not independently send an item to our Operating Address. A return must first be requested and reviewed. If the return is approved, follow the return destination and other instructions provided as part of the approved return process.
Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.
Shipping Summary
Selling Region: United States
Currency: USD
Business Days: Monday–Friday
Order Cut-Off Time: 4:00 PM (GMT-7)
Handling Time: 3 - 7 business days
Transit Time: 6 - 17 business days
Estimated Delivery Time: 9 - 24 business days
Shipping Cost: Free standard shipping
Tracking Information: Sent by email with a tracking link after shipment
Contact & Business Information
Store Name: Novaliera
Operating Address:
140 East Broadway Avenue #25
Jackson, WY 83001
United States
Contact Email: info@novaliera.com
Operating Hours: 8:00 AM–7:00 PM (GMT-7)
Response Time: Within 48 business hours
The address above is Novaliera's Operating Address. It is provided for business identification and transparency and should not be interpreted as a warehouse, fulfillment location, or Return Address.
Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.